Overview
This error is caused when we’ve encountered an issue connecting to your account, or there were too many failed attempts connecting to your bank.
Note: You may be able to log into the bank's website successfully and still receive this error in Quicken Simplifi.
Message: "We are unable to update [BANK] at this time. Please try again later. If you continue to experience issues, please get in touch with Quicken Simplifi support."
Care Code: QCS-0429-2 or Care Code sr.100
You might also see the ACCOUNT_LOCKED error. If you're receiving this error, the bank has locked your account. The most common reason is that too many connection attempts have been made with invalid credentials.
To Resolve this Issue
Typically, this error resolves itself after 4 hours. If you continue to receive this error after 4 hours, reach out to our support team.