Overview
This error is presented when the financial institution requires users to change their password before establishing a connection in Quicken Simplifi.
Message: "To connect to your account, you must change your password at the website for [BANK]."
Care Code: 109
Error: PASSWORD_CHANGED_REQUIRED_AT_FI
To Resolve this Issue
You can resolve this error by accessing your financial institution's website and updating your password. Once updated, you can try adding your account(s) again.
If the issue continues, wait 24 hours for the new password to fully take effect, then try again.
If the steps above don't resolve the issue, please reach out to our support team.