Overview
This error message appears when the sign-in to the bank was successful but there were no active or eligible accounts available for Quicken Simplifi to retrieve.
Message: “No accounts were found during the account update. This can occur when the account is closed. Please try another update. If the issue persists, use the Fix-it flow to reconnect your accounts.”
Error: NO_ACCOUNTS_FOUND
Before Troubleshooting
Check the Quicken Community to see if the issue has already been reported and is being addressed.
To Resolve This Issue
We recommend waiting 24 hours and trying again. If the issue persists after waiting 24 hours, please reach out to our support team.