Overview
This error is displayed when the selected financial institution uses an unsupported authentication method.
Message: "The multi-factor authentication method used is not supported."
Error: MFA_NOT_SUPPORTED
To Resolve the Issue
If available, you may need to deactivate or change the secondary authentication method on the financial institution's website before Quicken Simplifi can add/update the accounts.
The best way to determine how to disable this function is to contact your bank.
If the steps above don't resolve the issue, please reach out to our support team. Or start a live chat by clicking on the blue messenger icon in the bottom-right corner of the screen.