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Error When Using Online Services: FI_NOT_SUPPORTED

Learn how this error message affects your online services and how to address it

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Written by David K.

Overview

This error occurs when the bank you have selected cannot be connected in Quicken. This can be caused by changes on the bank's end or if the bank has discontinued support for third-party apps like Quicken Simplifi.

  • Message: "Please try connecting a different account."

  • Error: FI_NOT_SUPPORTED


Before Troubleshooting

Check out our community to see if the error you are encountering has already been reported and is being worked on!


To Resolve This Issue

We recommend waiting 24 hours and trying again. If you are still getting the error after waiting 24 hours, please reach out to our support team.

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