Quicken

This error message appears when our connection to your bank is limiting the number of successful connection attempts or when there is a server outage.

Note: You may be able to log in to the bank's website successfully and still receive this error in Quicken.

Message: “Your financial institution is currently not responding. Please try again in 2 to 4 hours.”

Error: INSTITUTION_NOT_RESPONDING, INSTITUTION_NOT_AVAILABLE.

- Message: “Your financial institution is currently not responding. Please try again in 2 to 4 hours.”
- Error: INSTITUTION_NOT_RESPONDING, INSTITUTION_NOT_AVAILABLE.

___________________________________________________________

Most connectivity issues display an error code. Before troubleshooting, check the <a href="https://community.simplifimoney.com/" rel="nofollow noopener noreferrer" target="_blank">Quicken Community</a> to see if the issue has already been reported and is being addressed.

We recommend waiting 2-4 hours and trying again. If you are still getting the error after waiting 2-4 hours, please reach out to our <a href="https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support">support team.</a>

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Error When Using Online Services: INSTITUTION_NOT_RESPONDING, INSTITUTION_NOT_AVAILABLE

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Error When Using Online Services: INSTITUTION_NOT_RESPONDING, INSTITUTION_NOT_AVAILABLE

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