Overview
The error FDP-155 will appear when the financial institution blocks access to its servers, preventing Quicken from retrieving data to download to your file. In some cases, this block is permanent.
Before Troubleshooting
Most connectivity issues will return an error code. Before troubleshooting, check out our community to see if the error you are encountering has already been reported and is being worked on!
To Resolve This Issue
If you are connecting your accounts for the first time
Although we usually don't recommend contacting your bank directly about connectivity problems, this is one of the rare cases where we do suggest reaching out to them.
If you are updating your existing accounts
There are no troubleshooting steps for this error. Please reach out to our support team.