Overview
Quicken Simplifi includes pending transactions—both manual (dated today or earlier) and downloaded—in your balance. This gives you a clearer picture of your actual funds, since banks often exclude pending transactions from their reported balance.
Example: If your bank reports your current checking account balance as $1000 and you have a pending transaction of $150, Quicken Simplifi will show the account balance as $850.
Note: Manually entered transactions marked as Cleared do not affect the balance for connected accounts.
Note: While we work hard to ensure that we display the most up-to-date information, it can take 4-6 hours after appearing on your bank's website before pending transactions appear in Quicken Simplifi.
Pending Transaction Balance Options
If you prefer not to include pending transactions in your balance—or if your bank already does and Quicken Simplifi is double-counting—you can easily disable this feature.
Disable Pending Transactions From Being Counted for All Accounts on the Web App
Click the three dots to the upper right of the Accounts List.
Select Bank Balance to disable Quicken Simplifi from counting pending transactions for all accounts.
Wait 4-6 hours for the next successful refresh to see the change take effect.
Disable Pending Transactions From Being Counted for All Accounts on the Mobile App
Tap the Menu icon (the three lines in the upper left corner).
Select Accounts.
Tap the three dots to the upper right of the Accounts List.
Select Bank balance to disable Quicken Simplifi from counting pending transactions for all accounts.
Wait 4-6 hours for the next successful refresh to see the change take effect.
Disable Pending Transactions From Being Counted for a Single Account
Hover over the panel on the left-hand side and select Settings.
Select Accounts.
Locate the account you'd like to disable pending transactions from being counted for and click the three dots at the end of it.
Select Edit account.
In the Balance type dropdown, select Bank balance (Default) to disable Quicken Simplifi from counting pending transactions for this single account.
Click Update.
Wait 4-6 hours for the next successful refresh to see the change take effect.
Note: The Mobile App does not currently offer the ability to disable pending transactions from being counted for individual accounts. To do so, you'll want to follow the steps above for the Web App.
Troubleshooting Balance Discrepancies
If you notice a difference between your bank balance and the balance Quicken Simplifi shows for a connected account, there may be two possible causes: pending transactions or downloading the wrong balance.
Pending Transactions
If Quicken Simplifi is set to include pending transactions, both manual and downloaded pending items will be counted toward your balance.
It may take 4–6 hours for pending transactions to appear in Quicken Simplifi after they show up on your bank’s website.
Some banks don’t support downloading pending transactions. For these banks, cleared transactions typically appear 4–6 hours after they clear with your bank.
How can this be resolved?
If you notice pending transactions in Quicken Simplifi that have already cleared with your bank, try manually refreshing your accounts in Quicken Simplifi.
Web App: Hover over the menu on the left-hand side and click the refresh icon.
Mobile App: Click on the refresh icon in the upper right of the Dashboard.
If a pending transaction remains, Quicken Simplifi may not have matched it to the cleared version. Check your Transaction Activity for a duplicate cleared transaction. If found, we recommend deleting the pending one.
Please see our support article here for steps to delete a transaction in Quicken Simplifi.
Wrong Balance Downloading
Most banks provide a balance that excludes pending transactions. However, if your bank includes them and Quicken Simplifi is also set to count pending transactions, they may be double-counted—leading to a balance discrepancy.
How can this be resolved?
Once the pending transactions clear, the balance should correct itself. For a more permanent solution, set the account to exclude pending transactions from the balance—this will help Quicken Simplifi match your bank’s displayed balance and pending transactions. To do so, please follow the steps listed here.
Balance Discrepancies with Manual Accounts
For manual accounts, Quicken Simplifi calculates the balance based on the sum of all entered transactions—regardless of status. If your manual account balance appears incorrect, click here to learn how to check for missing transactions.
If you have any questions or issues with your balance for connected accounts, our Support Team is happy to assist!