Overview
In August 2025, we partnered with a new bill provider to improve the reliability of your connected bills experience and provide more accurate cash flow projections.
As part of this update, some existing bill connections may stop updating automatically. Here’s what you’ll need to do to reconnect your online billers:
Reconnecting Your Bills in Quicken Simplifi
Hover over the left panel and click Bills & Income. This is your starting point for managing your connections to online billers.
Look for your connected bill reminders with a red disconnected icon.
Click the three-dot icon next to the biller you want to reconnect.
Click Reconnect biller from the bill’s option menu.
Search for your biller by name and select it if it appears.
Enter your biller account details to connect. Most will ask for your Account Number and ZIP Code.
After submitting, you’ll see a screen confirming that it’s been added, though the connection may still be in progress.
Once the connection is complete, we’ll begin syncing and automatically delivering your bills.
Keep in mind that some billers may take longer than others to start syncing.
Important
Paper Billing: Enrolling with certain billers may automatically stop your paper bills.
Biller Support: Not all billers are supported by the new provider. However, supported billers should offer improved reliability and connectivity.
Frequently Asked Questions
Why is Quicken making this change?
At the end of 2025, the old Quicken’s online bill provider discontinued its services. To keep your bill syncing running smoothly, we’ve moved to a new provider. This new partner uses purpose-built APIs that connect directly to billers, offering significantly better reliability than what we have been able to offer in the past. This new system is expected to reduce outages and bill sync failures.
How long will it take to reconnect my billers?
Reconnecting your billers will take just a few minutes if you have your account details ready.
Syncing can begin immediately, but may take a few hours to a couple of days for some billers to fully connect, depending on the biller.
What if my biller doesn’t appear when trying to reconnect?
If you can’t find your biller, double-check your spelling and try different versions of the biller’s name. If your biller still isn’t available, it likely isn’t supported by the new provider yet. You can still track it by setting up a manual bill reminder. Manual bills are based on estimates and, while they won’t automatically update with the exact amount, they are a reliable way to stay on top of your bills and forecast your cash flow.
Need Help?
If you have any questions or need help reconnecting your bills in Quicken Simplifi, please don't hesitate to reach out to our support team!