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How do I resubscribe if my renewal payment failed?
How do I resubscribe if my renewal payment failed?

Learn how to resubscribe after an auto-renew fails.

Nicole avatar
Written by Nicole
Updated over 2 months ago

Overview

There are a few different reasons why a payment fails, such as expired cards, insufficient funds, invalid payment information, etc. Regardless of the cause, Quicken Simplifi will not make a second attempt once a payment fails.

Instructions

  • If your subscription expired within the last 15 days, you can resume your subscription by following these steps:

    1. Sign in to the My Account page at https://www.quicken.com/my-account.

    2. Select Manage under Subscriptions.

    3. Under the section marked Quicken Simplifi, select Renew Now or Reactivate subscription.

  • If your subscription expired more than 15 days ago, you'll need to resubscribe by following these steps:

    1. Visit https://www.quicken.com/simplifi/ and click Login In.

    2. Select your preferred plan.

    3. Enter your billing details and click Submit Order.

Are you experiencing trouble resubscribing?

If you experience any trouble renewing your subscription, don't hesitate to contact one of our Coaches through the Help menu.

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