Overview
You can update the email address on your Quicken Account by signing in at My Account. There, you can change your email, password, and other personal details. Click here for more information.
Email Address Change Request
If you no longer have access to the email linked to your Quicken ID and can’t sign in, you can submit a request to change your email using this form. Once the change is processed, you can reset your password using the new email address.
Note: The email change request form is handled by Quicken. Your Quicken ID and Quicken Simplifi username share the same email address.
The form requires proof of your identity. Please have a photo of your driver’s license, state-issued ID, or another accepted ID ready before submitting. After you submit the form, you’ll see a confirmation message.
After you submit the form, wait 24–48 hours for the change to be completed.
Frequently Asked Questions
Find answers to common questions about this topic.
What if I don't know the old email address I used?
When filling out the Email Change Request form, if you’re not sure of your old email address or think there was a typo, enter your best guess. Then add a note under “Why are you requesting this change?” explaining that you’re unsure of the old email address.
What if the new email is already registered with Quicken?
If the email address you want to use is already registered, you can allow your current subscription to expire and then create a new subscription with the new email. You can them use the new email address as your Quicken ID, and access your existing data.
What if I can still access my old email on another device?
If you can still access your old email on another device, use it to reset your password. Once you regain access to your account, update your email address to your current one using My Account.
Can I transfer my subscription to a new email?
Yes, you can transfer your subscription to a new email by completing the Email Change Request form. This requires providing a valid photo ID for verification.
Can the Support Team change my email address for me?
For security reasons, Quicken Support cannot change your email address over the phone. You must use My Account or the Email Change Request Form.
If you need any assistance with updating your email address, our support team is here to help.

